Thanks to YouTube, the biggest reason to provide remarkable customer service just went from doing well in business, to not pissing off musicians who know how to leverage social media sites.
The explosion of social media has given "word-of-mouth referrals" a whole new meaning. That considered, wouldn't you rather have your company featured on YouTube in this way:
The take-away? Provide remarkable customer service or someone might be inspired to write a song about you.
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1 comment:
Great video.
Have you seen this one?
http://www.youtube.com/watch?v=YTtW2eW3CiI
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